Niyo achieved considerable financial success during FY26, as evidenced by the year-over-year growth rate of 78% in the total income of the organization. According to a press release issued by the organization, the total revenue for FY26 reached ₹178 crore, while the figure for the preceding FY25 was ₹100 crore. In parallel to this accelerated growth on the top line, the travel industry technology provider has also improved its bottom line deficit. In FY26, Niyo reduced its net loss by 58% and recorded ₹33 crore as compared to ₹78 crore reported in the previous year. The management attributed the improvement to a broad-based increase in operational efficiency, especially through the strategic use of AI within customer service handling, company operations, marketing programs, and the product development roadmap.

Operational adjustments and revenue diversification

As total revenue grew significantly, the growth of total operating expenses was brought under control, with total expenses rising to ₹201 crore in FY26 from ₹168 crore in FY25. Rising employee costs contributed to a significant part of this, seeing a 17% increase in amounts to ₹92 crore in FY26 from ₹79 crore in FY25. 

The increases in employee-related costs were attributed to the expansion of the team to support the growth of Kanji Forex under Niyo’s proprietary Authorized Dealer Category II licence, the company said. The platform’s EBITDA loss fell significantly, narrowing from ₹77 crore in FY25 to a revised estimate of ₹32 crore in FY26, as a direct outcome of these streamlined operations and controlled expenditure.

In addition to Niyo’s core travel services, active expansion in adjacent financial and travel services continues to be a key part of the company’s business strategy and growth. In its total revenue streams, the platform currently includes forex cash delivery, outbound remittances, flight bookings, hotel reservations, local experiences, international eSIM solutions, and travel insurance products, to name a few. 

This approach is predicated on extensive cross-selling of a larger portfolio of specialized forex and travel products into its current base of customers. In addition to this, the company set up its own entity under the name Finnew Global Solutions IFSC in GIFT City and obtained formal regulatory approval in its capacity as a Payment Service Provider under IFSC rules. 

Investor backing and profitability

Anil Menon, Niyo’s Chief Financial Officer, said the company is strongly focused on maximizing value for existing customers, optimising the use of its customer base, and making sure the business focuses directly on sustainable profitability.  Niyo expects to continue an annual growth rate of over 50% going forward and reach full positive EBITDA status by that same year. 

In order to sustain its technology and market expansion in the future, Niyo has managed to raise more than $160 million in cumulative funding through equity, including an important $100 million in the Series C funding round raised in 2022. The travel-based fintech company has received funding from reputable venture capital and strategic companies such as Accel, Lightrock, Prime Ventures, Horizon, and Tencent.

Conclusion

Financials FY26 indicate that Niyo is moving towards the right direction by striking the balance between fast-growing top line and financial prudence. The reported benefits of operational streamlining and the use of artificial intelligence across the business segments are made evident as the platform has reported a total income increase of 78% to ₹178 crore, while its overall net loss shrank by 58% year-on-year this quarter. With strategic investment moves in GIFT City and a wider offerings line, including forex cash to travel insurance, and robust venture capital investments, Niyo looks poised to sustain its current growth rate of more than 50% with a long-term profitable EBITDA outlook.