Introduction:
Zenduty is a complete incident management and action software that runs on the Internet. It is a system for managing incidents that provide options to assist groups prevent, curtail, and address disruption.
Zenduty’s characteristics comprise configurable organising, smart alarm setting, incident forecasting, warning routing techniques, and reaction technology. It is a supplier of an interface for action coordination, ready-to-respond management, and complete issue reporting.
It handles all emergency messaging, including the creation of specialised meeting bridges, Slack/Teams channels, Zoom/Webex bridges, Jira reservations, and the automated addition of all personnel and parties to suitable communication platforms.
Zenduty About:
Zenduty was founded in 2019 by Vishwa Krishnakumar and Ankur Rawal. It assists technical groups in recovering quicker after outages. Zenduty’s complete issue warning, responding administration, and reply management system assists companies in integrating dependability into their manufacturing processes.
It interacts with any applications which track application efficiency, logging evaluation, failure tracking, server tracking, IT Service Management, assistance, and protection.
It supports Sites Stability Engineering professionals, DevOps Engineering professionals, information technology Administration, and Customer Staff by simplifying incident-related interactions and ensuring a quick and efficient conclusion.
Zenduty interacts with approximately 100 common tracking and ticketing mechanisms. It guarantees clients’ continuous satisfaction while assisting them in institutionalising contemporary incident processing methodologies.
It was founded in Bengaluru, Karnataka, india. The company serves in the business-to-business space.
Company Profile:
| Name of the Company | zenduty |
| Founded year | 2019 |
| Founders of the company | Vishwa Krishnakumar, Ankur Rawal |
| Competitors of the company | Tanium, arctic wolf, trend micro, carbon black |
| Website of the company | https://www.zenduty.com/ |
| Country of origin of the company | Bengaluru, India |
| Investors of the company | 24 investors |
| space of the company | B2B, SaaS |
Name & Logo:
Founders:
It has three founders, they are Vishwa Krishnakumar, Ankur Rawal and Ravi balashaeb thakur. Vishwa Krishna Kumar – Vishwa krishna kumar is the co-founder of Zenduty.
He completed his studies at the Indian Institute of Technology, Roorkee, where he completed his Bachelor of Technology (B.Tech) from 2007 to 2011. Vishwa worked for many companies, they are BCIL as an intern, GEOIDE network as a research assistant, and Fractal Analytics as an analyst. Other than Zenduty, Vishwa has also another company called yellowAnt in 2016.
Ankur Rawal – Ankur Rawal is the co-founder and CTO of zenduty. He completed his education at the National Institute of Technology, where he studies B.tech in electrical and electronics from 2004 to 2008.
Ankur worked for many companies before launching Zenduty, they are – at IIT Delhi electrical department as an image processing intern, asked communications technologies Ltd as a software engineer, and at IBM India software Lab as an associate software engineer, software developer, and senior software engineer.
Before launching it, he also founded Yellowant with Vishwa krishna kumar in 2016.
Pricing:
Zendury offers four unique plans to its clients with different pricing plans, they are-
- Free: the first plan offered by zenduty is free.
Under this plan, users get the following features-
- SMS and phone-based notifications
- Announcements by email, slack, and teams
- Alerts through Push
- planning for call-ins
- Android and iOS app
- More than 120 default integration
- Starter: This plan is best suitable for small teams.
This plartn costs 5 dollars per month, it has the following features-
- Open integrations with Jira Slack, Zoom, Freshdesk, Statuspage and more.
- Incident personnel
- Incident tagging
- Alert forwarding
- 48 hours support turnaround time
- Growth: this plan is most suitable for fast-growing teams And costs for 14 dollars per month.
The features of this plan are as follows-
- SMS and phone call alerts indefinitely
- advanced routing rules for alerts
- Role-Based Control of Access
- Network for Incident Command
- Task templates for automated playbooks
- service windows for maintenance
- Communications during an incident
- Just One Sign On
- sophisticated alert suppression
- individual incident messaging
- Beta shift overrides
- Help response time of 24 hours
Enterprise: this plan is best for advanced incident management for big enterprises.
This plan only cost 21 dollars per month.
The features of this plan are as follows –
- Priority Live Assistance
- Responsible account manager
- Support response time of 24 hours
- incident investigations
- SLAs for incident
- Personalized Incident Priorities
- Participant Communications
- Programmer Assistance
- never-ending visitors
- Templates for stakeholder communications
- Post-mortem forms
Investors:
The company has a total of 24 investors out of which it has raised a total funding of 2.2 million dollars over 3 rounds.
Some prominent investors of zenduty are:
- GSF: GSF is a pioneering venture capitalist company with a technology emphasis that gives creators an initial payment through development until seeding.
GSF is an organisation run by “founders, for founders”, and it strives to uphold an exacting set of principles. they look for such characteristics in the company owners they partner alongside.
GSF’s goal is to promote entrepreneurship and creative thinking via angel and seeds financing. the company’s overarching goal is to promote the distribution of competent, qualified mentoring funding to new companies in the country and elsewhere.
- PowerHouse Ventures: Powerhouse Ventures assists start-up businesses in fast-growing industries whose innovation is the main engine.
PV empowers its business owners to operate in competitive marketplaces and, particularly, values honesty and responsibility.
The PV team encourages startups to utilise its community of outstanding executives and domain specialists as guides in order to promote creative potential. This is done through fostering peer-to-peer instruction, creating long-lasting collaborations, and backing these activities.
In addition to spawning start-ups that will challenge established industries, powerhouse ventures believe that the breadth and urgency of smartphone connectivity will catapult the world market into the modern era.
PV recognizes this potential in the country and is constructing a collection of businesses
- Titan Capital: Titan Capital supports outstanding businesspeople who want to have significant beneficial effects on India and the rest of the globe.
Titan Capital prefers to become the initial financier when a business owner comes into contact with it during the stage of seed funding. the organisation needs to learn about the organisation and its goals for its future and whether it’s going to issue, regardless of whether they have something that works or profits.
The portfolio of the business spans more than 150 businesses throughout India and the United States of America that are involved in client internet access, directly to the customer businesses, software as a service artificial intelligence (AI), and machine vision.
FAQs :
When was Zenduty founded?
The company was founded in 2019.
Where was Zenduty founded?
The company was founded in Bengaluru, India.
How much funding has Zenduty raised?
The company has raised a total funding of 2.2 million dollars.
When was the latest funding round of Zenduty?
The latest funding round of the company was on October 16,2021 where the company had 1.9 million dollars.
What is the valuation of Zenduty?
The company valuation is 1.52 million dollars.
Who is the CEO of Zenduty?
Vishwa krishna Kumar is the CEO of the company.
Who is the CTO of Zenduty?
Ankur Rawal is the CTO of the company.
How many angel investors does Zenduty have?
The company has 10 angel investors.
Who is the largest/biggest institutional investor of Zenduty?
Kyte Capital is the largest/biggest institutional investor of the company.
Is Zenduty a unicorn?
No, the company is a mini corn.
Conclusion:
Zenduty is an online tool for managing incidents and alerts for advanced SRE, development operations, ITOps, and Assistance organizations.
It is a team-based, from beginning-to-end crisis control system that helps organizations maintain continuous operations by assisting groups in orchestrating tissue reactions for improved customer satisfaction and customer loyalty.
It centralizes significant notifications by established communication criteria to make certain the appropriate individuals are informed at a suitable moment and can react to and handle situations when they have a detrimental effect on users.
It interacts with more than 100 programs to offer clients a comprehensive overview of their entire infrastructure and adds pertinent information to the notifications so companies can address the cause of the issue rather than merely treating its signs.
My name is Sai Sandhya, and I work as a senior SEO strategist for the content writing team. I enjoy creating case studies, articles on startups, and listicles.
Disclaimer -We have collected this information from our direct sources, various trustworthy sources on the internet and the facts have been checked manually and verified by our in-house team.