Commuters in major cities are becoming increasingly upset by the rising frequency of Uber cancellations. Drop locations or online payment (card or UPI) suggested by clients but judged unfavourable by drivers are the most common causes for ride cancellations. Drivers who achieve a certain trip acceptance threshold will now be entitled to receive destination information, allowing them to make an educated decision.
“To alleviate irritation for both customers and drivers, we are now displaying trip locations to drivers before they accept a ride. The Uber India Director of Central Operations, Nitish Bhushan, said in an official blog post that the “upfront destination functionality is already available in 20 cities and will be expanded to all others.”
Drivers don’t appreciate having to go out of their way to pick up passengers, which is understandable. To address this, Uber has added additional compensation for drivers who must go a considerable distance to pick up passengers.
“Long pick-up profits will be separately shown on the fare receipt for drivers to observe. This will assist guarantee that you can receive a ride when you need one when drivers are few and demand is strong,” Bhushan said.
If you’re a regular Uber passenger, you’ve probably experienced the aggravation of the driver ringing you up and asking if you want a cash or online ride, and then cancelling the trip as soon as you say “online payment.” Uber drivers couldn’t tell if a ride was ‘cash only’ or ‘online’ until recently. Before the trip begins, the service now displays the manner of payment (cash or online). If they require it, they will be able to pick a cash-only ride.
“To make the choice between cash and online unimportant, we’ve now developed a daily pay mechanism for drivers.” Trip earnings from Monday to Thursday will be credited to drivers the next day, while earnings from Friday to Sunday will be credited on Monday,” the article continues.
Finally, the business says it has increased Uber pricing to protect drivers from the effect of rising gasoline prices in numerous Indian cities. “We’re always working to make driving with Uber a feasible and appealing choice for drivers, and the recent increase in rates will directly enhance their earnings each trip,” Uber stated.
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