Introduction:
In August, Walmart introduced a generative AI tool for business personnel. Now, it is making the technology available to its customers. A company representative explained how the retail behemoth is experimenting with Generative AI Tools that Can help you Plan a Party of the shopping experience, from the search and discovery phase to making a purchase, during a demo with TechCrunch.
A shopping assistant, generative AI-powered search, and an interior design tool are three features that are in the works. Walmart declined to disclose the specific AI models it is utilizing to create these features, but it did note that these models may evolve.` The spokesman informed us that “other companies are essentially locking themselves into working with Anthropic or OpenAI.” “We need the flexibility to introduce and remove different models.”
Customers will soon enjoy a more interactive and dialogue-driven interaction with the upcoming shopping assistant. This feature is set to roll out in the next few weeks and will have the capability to address specific inquiries, provide personalized product suggestions, and provide comprehensive information about specific items.
Similar to this, users soon will be able to directly type inquiries into the search field. Walmart’s search tool uses generative AI to comprehend context and produce a list of products pertinent to a single inquiry. For instance, if a consumer wishes to arrange a birthday party with a unicorn theme, the AI presents a variety of items like balloons, paper napkins, streamers, and so on.
Generative AI Tools that Can help you Plan a Party:
Generative AI Tools that Can help you Plan a Party (Image Source: techcrunch.com)
Other businesses are also doing this, such as Instacart, which just released a ChatGPT-powered search tool that can produce suggestions like a list of high-protein items or choices for Thanksgiving meals. Additionally, Meta recently unveiled a new Bing-backed AI Assistant as well as a chatbot with AI personalities.
Additionally, Walmart is creating a tool to help customers decorate their homes. Users must upload a photo of a room for the function to take an image capture of each item in the room. In addition to generative AI, the feature also uses augmented reality (AR) technology. Customers consult the chatbot for guidance on how to redecorate, and the AI adds the suggested objects to the room. Users can state their preferences for the goods they want to buy or keep. To locate things that are inside your budget, the AI also requests a budget.
As more businesses race to incorporate the technology into their goods and services, the continuous investment in generative AI tools has become a recurring theme. According to the Walmart representative, “Generative AI technology is a priority for the company.”
The new features follow Walmart’s recent rollout of its AI software, “My Assistant,” to 50,000 corporate employees in the U.S. to ease tasks including document summarization, meeting preparation, and project acceleration. The app has received “great feedback” from customers, and Walmart even discovered some staff using it to create “funny out-of-office messages,” the representative continued.
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