Tuesday, 20 June 2023, Bengaluru, India
The usage of AI has been revolutionized by ChatGPT. The OpenAI-created generative AI chatbot was released in November 2022, and within months it had a significant impact on both personal and professional life. ChatGPT is used by students to get help with their projects, by travelers to plan their journeys, and by businesses to increase the productivity of their staff.
About half of IT HR personnel utilize the AI chatbot for work, according to a recent study that sheds light on the varied ways in which ChatGPT is used across different business sectors. The AI chatbot is used by human resource departments for a variety of purposes, including training, surveys, performance evaluations, hiring, employee relations, and more.
One in ten IT HR professionals publicly confessed to utilizing ChatGPT to draught employee terminations, according to a recent B2B Reviews research. The poll, which included 792 tech employees and 213 tech HR professionals, also reveals that ChatGPT is being used to improve time-saving strategies and general efficiency across multiple HR roles.
Particularly, by utilizing ChatGPT to automate chores like arranging interviews, delivering onboarding materials, and following up with prospects, HR staff members reported saving an average of 70 minutes each week.
Moreover, according to the poll findings, a sizable majority of HR technology workers—nearly 70%—said their employers are giving them the tools and financial support they need to make good improvements in HR procedures. According to the survey, the IT sector is dedicated to enhancing employee satisfaction and HR processes.
The research also outlines additional digital solutions that HR departments are utilizing to streamline their operations and increase productivity, in addition to AI applications like ChatGPT. 54 percent of HR professionals use payroll software and support its efficacy, according to the research. Background check software, which is preferred by 42% of respondents, came in second to this program. Time and attendance systems (40%) and HR analytics and reporting (41%) were also mentioned as important tools for managing HR procedures in the tech industry.
Although there haven’t been many issues, the use of AI in HR operations has grown. In light of AI’s potential, about 44% of small business owners predicted hiring fewer staff members in the future. Because many HR functions, including hiring and recruitment, can be automated by AI-powered solutions, this is true.
Many small company owners have also been encouraged to reevaluate their recruiting practices by the efficiency and precision that AI technology offers.
In conclusion, the advantages of adopting AI chatbots like ChatGPT are becoming increasingly clear as AI continues to transform business operations. The promise of AI is demonstrated by the time and resource savings HR professionals enjoy with ChatGPT.
Nonetheless, the worries of small company owners about AI replacing people in the workforce underline the necessity of a cautious and proportionate approach when implementing AI in the workplace. Instead of seeing AI as a direct threat to jobs, we now need to use it to increase productivity. The future of AI technology will see further advancement, according to several analysts. To maintain a healthy balance between their knowledge and the efficiency offered by AI, humans must exercise great skill.
Source – India Today
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